Job Description

To plan and carry out membership recruitment and retention activities in accordance with the cooperatives plans and programs.

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Salary: From Php11,518.00 per month

Benefits:

• Additional leave
• Company car
• Company Christmas gift
• Company events
• Employee discount
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Responsibilities

• Ensures that each member receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, solid product knowledge and all other aspects of customer service.
• Entertains members & potential members
• Assists the clients in filling up the required forms
• Receives, checks and verifies membership application
• Checks requirements for membership
• Conducts CI/BI on member applicants with DACMEN, other coops, etc.
• Arrange with member the schedule for physical exam
• Conducts PMES to pre-screened member-applicant
• Explain, promote and sell cooperative’s products and services
• Creates new account record for the depositor in the computer system of the newly accepted members based on documents
• Informs the depositor of the features of the coop’s savings account and its corresponding policies and rules as printed in the passbook
• Prepares ID, mortuary certificate, index card, specimen signature card of new members
• Prepares monthly membership report to the Branch Manager
• Prepares approved new members’ folders for the BOD Secretary to sign
• Files membership folders after approval of the BOD Secretary
• Maintain and develop the computerized customer database
• Performs other functions occasionally assigned Maintain and develop the computerized customer and prospect database
• Develop ideas and create offers for marketing to major and other accounts
• Respond to and follow up sales enquiries by mail, telephone and personal visits
• Carry out market research, competitor and customer surveys

Requirements

• Graduate of a 4 year business course
• Fluent in oral and written communication
• entertains members & potential members
• assists the clients in filling up the required forms
• Can work with minimal supervision
• Can establish and maintain good interpersonal relationship
• Conversant in the basics of the cooperative’s products and services
• Has working knowledge in computer
• Demonstrated skills in problem identification and solving
• Willing to learn and be trained
• Pursue best practices with respect to this function
• With pleasing personality